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Contact Us

Questions about your order, need a little help or simply want to get in touch? We'd love to hear from you.

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Get in Touch

Whether you have a question about our jewellery, need help with an order or want to know a little more about Fenn, we're happy to help.

Simply fill in the contact form and our team will get back to you as soon as possible.

Email Us

Prefer to send us an email directly? You can reach our team at:

contact@fennjewellery.com

Order Enquiries

If you're contacting us about an existing order, please include your order number so we can help you more quickly.

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Looking for Something?

You might find what you need in one of our helpful guides.

Delivery Information

Find out about delivery options, shipping costs, estimated delivery times and tracking.

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Returns & Refunds

Everything you need to know about returns, exchanges and refunds.

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Jewellery Care

Discover how to look after your favourite Fenn pieces and keep them looking their best.

View Jewellery Care

Frequently Asked Questions

Got a question? Find answers to common enquiries about our jewellery, orders, delivery and more.

View FAQs
FENN. WEAR IT. LIVE IN IT.

We're Always Happy to Help

Whatever your question, our team is here to make your Fenn experience as easy as possible.